Innovating Innovation

I couldn’t help but notice OCHA’s advertisement for applicants for a humanitarian innovation grant. Here’s the link. (HT @timolue)

Key Excerpts:

“The programme encourages and enables original research and writing on issues and trends relating to humanitarian needs and response.”

“All research projects must be completed within six months and result in a 20 to 40-page paper and a possible presentation at an OCHA policy forum”

“Applicants should either have relevant academic credentials, such as an MA or a PhD, be currently enrolled in an advanced degree programme or have work experience relevant to their proposal.” 

You begin to get the sense that OCHA is not looking for a new T-shelter design, a soccer ball that generates electricity, or feminine hygiene products made from banana fibers…

life-saving innovation? or do-gooder boondoggle?

life-saving innovation? or do-gooder boondoggle?

OCHA’s emphasis on the research-and-paper presentation portion of the grant is important, I think, and speaks to Ben Ramalingam’s concern that, “We are not helped by the fact that many innovation stories are in fact apocryphal – retrospectively woven to lend the star protagonists much more agency and awareness than in fact they possessed. This is true of even the best known innovation stories.

This rings true anecdotally looking back on my own personal experience (and frequent frustration) over the past years, as a professional aid worker repeatedly called to weigh in on an awesome new product being touted as the thing that will revolutionize aid, but with no actual accompanying evidence.

But – and some will call me “elitist” – I’m still troubled by the fact that those doing the research and the innovating are a basically different group than those tasked with implementing humanitarian aid. I don’t know (m)any real aid workers who are either interested or at a station in life which enables them to consider taking six months off of life to implement a research grant.

I would love to hear from real aid workers what humanitarian sector innovations they think would be useful. Blog it and post the link in the collection here (click the blue lizard, follow the prompts); contribute to this conversation about mainstreaming new technology; or tweet to #huminnovation. Be serious or snarkastic. Bring evidence (not marketing). Argue your point.



Hands-on

This post is sort of a continuation of the “Dear Students” series, begun more than a year ago back on my old blog, Tales From the Hood.

I’ve received a great deal of email inquiry lately from many of you, hoping for a career in the aid world, asking my advice about how to make that happen. And one thing that the majority of you seem to have in common is that you want to do “hands-on” work. You’ve made it very clear that you’re not so interested in sitting at a computer with spreadsheets or Word documents open in front of you, tasked with making sure that the cells are calculating properly or meeting a reporting deadline. By contrast, you are very interested in working “with the people” “on the front line” “in the field.”

what we all want to do

what we all want to do

I get it. If you’re the kind of person who’d seriously consider a career in humanitarian aid or development, you’re probably not the kind of person who aspires to a 9-5 office job where the dress code is “business casual.” But as Alanna once wrote, “Most development work is office work”, and in another post, “we can go days without seeing anyone who is helped by our work.” She may have been writing about expats working on development programs, but let’s not quibble about terminology: these are absolutely true for relief workers, too. I flew in to Port-au-Prince in a 6-seat plane on day 10 after The Earthquake, but for most of the first month I was chained to a desk. And while of course there are some expat roles which inherently include more need for field time than others (being the M&E coordinator typically gets you out to the field more than being, say, the finance manager), you need to prepare yourself for this, too.

There are posts and posts and even books which could be written about why this is the way that it is. For now, I’ll briefly point out a few of the more obvious reasons:

More and more is being done by qualified locals. And rightly so. They’re the ones with language and cultural skills. It takes years and money for a foreigner to become competent just on the language and culture (to name only a few crucial skills).

More and more of the hands-on work is highly specialized. (As I read your email, I infer that when many of you use the term “hands-on”, what you really mean is “interact directly with beneficiaries.”) The work of interacting with beneficiaries is increasingly around specialized skills – things to do with people’s health or medical well-being, things around livelihoods or economics, very sensitive areas like human reproductive or safety and protection issues, to name just a few. Most NGOs now require that those who engage in this sort of interaction have degree backgrounds which qualify them to do it. We’re talking about people’s lives and livelihoods, here. It makes no sense and it’s unethical to put an inexperienced person on these tasks.

More and more of the hands-on work is casual labor. It’s somewhat paradoxical, given my point above, but it’s true. Much of the work that many, perhaps even you, envision doing when you envision humanitarian work is more or less menial labor. Building buildings, schlepping bags from the warehouse to the truck or from the truck to the distribution zone, cleaning up rubble or debris, distributing food or NFIs. It makes zero sense to send internationals to do this work, and not because the work is menial and it’s below internationals, but because there’s simply no need. Local people depend on this work for their livelihoods, too.

IMG_8114

what we spend most of our time actually doing

I’ll say it again: Most aid, development and relief work is office work. Even in “the field”, the majority of the actual work that needs doing is around managing data and information and the flow of resources. This is the real “front line” “hands-on” work office work – just often in places where the offices aren’t as nice or where connectivity is poor or where it might be dangerous to walk outside. I won’t try to put a percentage on it, but as you consider a career in the aid world, you do need to understand that you will do a lot, if not mostly, if not almost exclusively office work. And while humanitarian aid and development can for many be an intensely rewarding career, I very strongly recommend that you adjust your expectations according to this reality.

Expat, Local, and is it time for a ‘collective humanitarian consciousness’?

Some weeks ago a colleague brought this article to my attention: “Living Well” while “Doing Good”? (Missing) debates on altruism and professionalism in aid work, by Anne-Meike Fechter.

I confess that my initial reaction was to skim it quickly and then give it a quick yawn followed by an eye-roll. Just one more in an already crowded queue of aid outsiders getting flushed and hot, convinced that aid is failing because NGO expats in Phnom Penh go to parties. On second read, though, my impressions began to change. It’s a bit disconcerting to myself be under the lens of research scrutiny – normally I’m the one out in the field asking villagers those prodding, personal questions. But as uncomfortable-squirm-inducing as the article might be, I think that Ms. Fechter has hit key points. Using some of those key points as jumping off places, I’d like to invite discussion on the following:

At what point do our salaries matter? Or our lifestyles in the field? Ms. Fechter does a great job of characterizing the community-based intern or volunteer who lives in a village somewhere and then comes to the capital city and gets all moral outraged by the opulent lifestyle of the expats there. But she goes on to question the links assumed by many between aid worker sacrifice -> altruism -> effectiveness. I question it, too. To me, the argument which says that you have to be as much like the beneficiaries as possible before you can be effective is like saying that oncologists have to be cancer patients themselves in order to be good at their jobs. We’ll never be like them.Yet at the same time, I can’t help but believe that there are or ought to be limits. Over and above the abject cluelessness of the main character, shows like The Philanthropist grate precisely because the whole premise of some ridiculously rich dude getting all kinds of kudos for taking a few days off of real life now and again to swoop in and save some poor people feels vaguely hypocritical. After overhead, CEO and executive salaries are among the most hotly debated issues on charity rating websites.

So I put it to you, aid workers, students, aid outsiders alike: where should the limits be? Should aid work equal a life of deprivation as sacrifice as a matter of principle? If so, what principle, exactly? What is an appropriate salary for aid workers? Or if you can’t say a salary number, what lifestyle indicators would you point to as within or beyond the lines? Why those exactly? Be concrete.

What about local aid workers? What limits and principles apply there? I think it’s really important in this debate to consider the implications for our local colleagues. Ms. Fechter, along with a great many others (including that badly written and annoying poem by Ross Coggins), points out that by its very nature the aid industry confers on expats a level of social status they’d probably never be eligible for otherwise. Yes, yes – we travel to exotic places, have insight and perspective that our ordinary neighbors don’t, have deep wrenching experiences interacting with the bottom billion, and yet still find the time to wax melodramatic into our imported beer at the expat pub. That’s all as may be, and it may feel monumentally unfair that we all get to go home, eventually, and retire into our home country equivalent of genteel poverty. But let’s be clear: appearances aside, our supposed wealth and advantage rarely translates into any kind of real power or security for us in our world. I don’t know of any aid workers who have gone on to be, say, politicians at the Federal Government level (in the USA). Or who have gone on to run Fortune 500 companies. Heck, I can hardly think offhand of more than a handful of professional aid workers who have even gone on to hold senior leadership positions in INGOs – those slots are overwhelmingly filled with for-profit sector transplants.

Yet when it comes to hiring and compensating and retaining local staff, we very often intentionally or unintentionally create an elite class in the local context whose members absolutely and very tangibly benefit in dramatic disproportion to what they might using their skills and talents outside of the NGO world. It is common for by far the nicest house in the entire village to be the house of the INGO project coordinator. It is common for the mid-level national NGO manager or technician to use her or his contacts gained on the job to leverage a successful bid for prestigious roles in the provincial or national government. It is common for our local staff to retire early, after that working occasionally as consultants to the UN or World Bank, living a life of comfort and influence in their context far above what the expats who hired them could ever hope for in theirs. And I do not for one second begrudge our local colleagues their success – the vast majority of those I work with, if I am to be the judge, are utterly deserving. But – if we’re to make statements about the relationship between altruism and sacrifice and effectiveness of international aid workers, then we have to at some point contemplate what that all means for our colleagues who are from there.

So what do you think? Should exactly the same principles apply to expats/internationals as to locals? Is it a matter of simple fairness? Or should there be differences? What differences? Why?

Is it time to foster a collective humanitarian consciousness? Fechter argues that pretty much all discussion of development ethics to-date focuses on beneficiaries, ‘the other’, and as a result aid workers (whether local or foreign) become largely invisible. She’s right, of course: the tendency of our industry is to forefront those the work is meant to serve and their stories. And rightly so. We need to know the history. The movement to make things this way came out legitimate concerns a few decades ago that the predominant aid narrative was about aid workers and their heroic efforts. We’re right to focus discussion on the poor we claim to serve.

Yet, as I read and re-read ‘Living Well’ while ‘Doing Good’, I was repeatedly struck with the feeling that there’s really nothing in the aid world comparable to those professional fields we’re so frequently compared to. She compares our profession to nursing – a field which she says has a highly developed body of discussion around what nurses are and should be in their personal lives (my paraphrase), going on to suggest that maybe the aid world needs the same. Maybe it does. But I think that before that can really happen we need a level of collective humanitarian consciousness that we don’t currently have. Put firefighters or police officers or even physicians from around the world into the same room and before long you see a very distinct collective consciousness begin to emerge. Soldiers are famous for it. Despite differences in personal history or culture, there is an immediate bond forged by common experience and global sense of community.

pumpkin

I googled ‘collective humanitarian consciousness’ and this image came up… *random*

I think we need the same thing in the aid world. Right now we coalesce around individual NGO brands and to a much lesser extent, technical sectors. I think, though, that if we want to make aid better, not just technically, but for us all as individual aid worker people we need to begin thinking of ourselves collectively, consciously. I’m not at all suggesting that we become less loyal to our employers or that we’ll somehow automatically agree on everything that we used to argue about. Be I do feel strongly that before we can really have fruitful conversations internally about how we ought to live – not how to do good aid work, but how to be “good”, balanced, ethical, effective aid workers – we do have to have that collective humanitarian consciousness. (Fostering that collective humanitarian consciousness was part of the intent of AidSource, by the way.)

What do you think? Is a collective humanitarian consciousness something we need? Why? How do we achieve it? Or is the whole idea a load of rubbish? 

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I’d love to hear your perspectives on any of the questions above in the comments thread below this post. Alternatively, consider adding to the discussion in the Work & Life section of AidSource here and here.

#SWEDOW2012

I almost didn’t do it this year. But in the end Tom Murphy and Lina Srivistava talked me into it. And there’s been so much great #SWEDOW in the ambient aid environment this year, that it’d be a real shame to let it all go uncelebrated.

So…

Announcing the hottest new thing in the aid blogosphere, guaranteed to get at least 30 hits. Which is practically the same thing as viral in a crowd that is forever ‘too busy to read blogs’ – I’m pleased to announce this year’s Best In #SWEDOW competition, a celebration of bad aid, also known as:

#SWEDOW2012

Here’s some remedial coursework for those new to the #SWEDOW conversation:

“#SWEDOW” – the original post, where the term comes from, what it means.

“The Best in #SWEDOW” – the first Best in #SWEDOW competition.

“The Best in #SWEDOW 2012″ – the winners of the most recent #SWEDOW competition.

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The details of this year’s competition:

  • Deadline for entries is 31 December, 2012, 11:59 PM, EST.
  • No limit on entries per person.
  • Sorry – no prizes this year. This year’s competitors will be doing it all for the fame and glory. And maybe the warm feeling of having made the world better.
  • To enter, send email talesfromethehood@gmail(dot)com (be sure to spell it correctly). Include any relevant URLs in their entirety (no tinyurls or bit.lys please).

Categories:

“Classic” – Entrants in this category will find examples of classic, old-school #SWEDOW. Stuff someone doesn’t want or need any longer but can’t just throw away or recycle. Doesn’t have to be used. Those surplus new silicone breast implants sent to Haiti after the earthquake? Yeah, those count, too.

Eeeeww! – Winners in this category will go for the “ick!” factor. Recycled soap, harvested human hair… you get the picture.

“Rubbernecking delay on the information superhighway” – Those wishing to score in this category will enter examples of bad aid marketing. Really, really bad aid marketing, preferably of the sort that ‘goes viral’ or something. The less information about what the org being marketed actually does available on the website, the better. The less clear the link between the product/service/appeal being marketed, and life somehow becoming better for, you know, poor people, the higher the score.

“Technicality” – bad technology, cringe-worthy innovations, irrelevant inventions… all for the greater good. To score high in this category, the tech/gadget/invention/innovation has to be promoted in superlative terms, yet require a healthy imagination (and perhaps a sense of irony) to see beneficaries actually, you know, using it.

“just KIDDING!” – A brand new category this year dedicated to satire. This one goes to the best fake aid.  Too many examples to mention… just don’t mistakenly compete in this category inappropriately (*cough* #KONY2012 *cough cough*)

Happy #SWEDOW hunting!

Rethinking Efficiency

This post originally appeared on the Building Markets blog on 27 July, 2011. Read the original here.

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One of the most trendy critiques of the Humanitarian Aid Industry right now coming from cynical insiders and angry self-appointed pundits alike is that aid is not efficient.

There really is no getting around the fact that there is an awful lot that looks really, really damning to industry outsiders and even industry insiders when it comes to the subject of aid efficiency. Those gaggles of expatriate aid workers dominating coordination meetings, for example. Or the fleets of white SUVs in relief zones. Or cushy-looking HQs in cities like Washington D.C., Ottawa, and Geneva. It’s easy to compare the financial value of a relief item with the cost of getting that relief item into the hands of a disaster survivor and draw the conclusion that international relief and development are very expensive, ergo, inefficient.

As a long-term industry insider I can confirm many of the worst fears of many of the critics. There are aspects of the aid industry that make me cringe, and there are secrets I hope no journalist ever discovers. Aid industry beliefs and traditions around efficiency are particularly among those things that I personally believe need to change sooner rather than later.

This confession having been made, I think that it is very important to challenge some of the prevailing opinions about what constitutes efficiency (or inefficiency) in a non-profit relief and/or development context, and by extension the remedies to those supposed and sometimes real instances of inefficiency. One of the most common suggestions for making aid “better” is to make it all more like a for-profit sector business. And sure enough, I along with many others have said that of course there are aspects of the for-profit world that the humanitarian world would do well to emulate.

However, I feel strongly that we need to challenge the prevailing for-profit-sector-centric notion that simply reducing cost will make aid more efficient. I think it is important that we resist being pulled down the path of thinking, for example, that if we could only cut back the budget by X per cent, without a corresponding reduction in outputs and outcome we’d be more efficient. Being good stewards with the donor resources entrusted to us as humanitarians does not necessarily mean doing everything for the lowest possible cost up front.

Proof that aid is inefficient? Or just a way for aid workers to get to work? [photo by author]

Before we all begin wantonly excising the white Land cruisers and expats from our field operations budgets, or before we all go start our own new NGOs dedicated to “cutting through the red tape”, all in the name increasing efficiency, let’s at least consider the following:

1) Re-educate the public about overhead. I am by no means the first person to say this, nor is this the first time that I am saying it. But as long as charity rating websites, institutional donors, and the general public look at calculated overhead as an indication of organizational efficiency, we are and will remain in deep trouble. We’ve spent the past thirty years mis-educating the public (and sometimes ourselves, too) to believe that this is all inexpensive. But now we must un-mis-educate them. As long as individual donors are allowed to believe via NGO marketing that NGO X is efficient and reliable because 95 cents of their donated dollar goes directly to beneficiaries we will never be able to have a rational conversation externally about efficiency.

2) Focus on achieving critical mass, rather than minimum cost. The difference here may be subtle at times, but as we develop strategies, program plans, and budgets our focus should be on what it takes to get the job done and done properly. This, rather than the prevailing practice of trying to do as much as possible for the smallest amount possible. Even our for-profit colleagues comprehend that the least expensive product is typically not the best quality product. In the humanitarian relief and development world, program quality, including durable results (sometimes called “sustainability”) are not or should not be in any way negotiable. Invest in what you really need – people, equipment, maybe even white Landcruisers – to get it done and get it done right. There are no shortcuts. Aid costs what it costs. Get this part right and we’ll have fewer expensive fiascoes down the road. Ergo, efficiency.

3) Organizational discipline in maintaining mission focus. Over the course of my own career, those financial decisions made by my NGO employers which have left me the most disenchanted were those made to expend resources towards things that didn’t really help us achieve the organizations’ mission. I’m not talking about the kind of gross misuse of donor resources that (along with a healthy dose of incompetence) brought us all “Three Cups of Tea-gate.” I’m talking about far more mundane, sometimes difficult to recognize in the moment distractions that cost us. Those in-house pet projects no one quite understands the purpose of, but that get funded every year; those boondoggle junkets to take “major donors” to visit field initiatives you already know they’ll never ever fund; truly worthwhile meetings held at expensive resorts in Bali when they could be held just as easily and far more cheaply in Medan; those scrambles to do one-off projects in places where your employer has no prior presence in a sector your employer has no institutional expertise in. As an industry we spend a lot of time and money on activities that are not bad per se, but that do not really correspond to our core purpose(s) or clearly advance our cause(s). Simply put, we struggle to become and stay focused.

Will these three things save aid and make it immune to criticisms that “aid is not efficient”? No. And of course we are all, as professional humanitarians, behooved to use the resources with which we’re entrusted in a manner that maximizes the benefit to those we try to serve. Where accusations of inefficiency are rightly earned, it is our responsibility to address them and perhaps make changes. However, as we move into a time when the humanitarian world is increasingly under the scrutiny of a general public whose tendency is to impose for-profit sector “business case” thinking around efficiency on us, it is important to be able to respond coherently to that.

Despite some superficial appearances, the non-profit and for-profit worlds have some fundamental differences. It is incumbent on us as humanitarians to know what efficiency means for us and to be able to articulate that to industry outsiders.

Under Oath

I applaud the work of organizations like ELHRA, ALNAP, HAP, projects like Sphere.  They raise the bar. They guide and sometimes push the Aid Industry and engaged individuals inside it towards greater excellence. If you’ve been reading my stuff for very long you know that I see relief and development as a profession – one that people should be certified in before they’re allowed to practice.

But I think it’s time as well to recognize that standards and certification and regulation can only take us so far. They’re necessary, of course, but in focusing on trying to build a better system we’re overlooking the importance of individuals within that system.

I wonder if it’s time to adopt a version of the Hippocratic Oath for humanitarians.

HIPPOCRATIC OATH: A Humanitarian Version

I swear to fulfill, to the best of my ability and judgment, this covenant:

I will respect the hard-won scientific gains and lessons learned of those relief and development workers in whose steps I walk, and gladly share such knowledge as is mine with those who are to follow.

I will apply, for the benefit of those affected by conflict, disaster and extreme poverty, all measures [that] are required, avoiding those twin traps of overtreatment – aid programmes for their own sakes – and humanitarian nihilism.

I will remember that there is art to aid and development as well as science, and that warmth, sympathy, and understanding are often as important relief and development activities themselves.

I will not be ashamed to say “I know not,” nor will I fail to call in my colleagues when the skills of another are needed in order to properly implement an intervention.

I will respect the privacy of beneficiaries and aid recipients, for their problems are not disclosed to me that the world may know. Most especially must I tread with care in matters of life and death. If it is given me to save a life or to improve well-being, all thanks. But it may also be within my power to affect – perhaps adversely – the livelihoods and well-being of individuals, of families, perhaps of entire communities; this awesome responsibility must be faced with great humbleness and awareness of my own frailty. Above all, I must not play at God.

I will remember that I do not deal with abstract numbers, statistics, or concepts, but human beings suffering as the result of disaster, conflict, or poverty. My responsibility includes understanding context, culture, and root causes if I am to claim the title and status of “humanitarian.” This holds regardless of whether I am based in a “field” context and interact directly with beneficiaries, or based far from the “field” and serve in a support or administrative role, and regardless of whether I am expatriate or national staff.

I will implement programs to strengthen resilience and build local capacity whenever I can, for resilient communities are better able to withstand the effects of disaster, conflict and economic stress.

I will remember that I remain a member of society, with special obligations to all my fellow human beings, those sound of mind and body as well as the infirm.

If I do not violate this oath, may I enjoy life and art, respected while I live and remembered with affection thereafter. May I always act so as to preserve the finest traditions of my calling and may I long experience the joy of responding appropriately and adequately to those who seek my help.

[Adapted from Hippocratic Oath: A modern version. The one written in 1964 by Louis Lasagna, Academic Dean of the School of Medicine at Tufts University.  I’ve attempted to retain as much of the original language as possible, although obviously some portions needed revising.]

I don’t naively believe that taking an oath will immediately resolve the problems of the aid world or make every mercenary pseudo-humanitarian out there suddenly all ethical and everything. We certainly have enough examples of malpractice and abuse in the field that gave us the Hippocratic Oath in the first place. But in the scramble to make aid more professional, to innovate more, do more, to fix a flagging system or build a fail-safe system (depending on your perspective), I’ll say again that we have left out an important element. Maybe the most important element:

Simply a moment of personal commitment for everyone who claims or aspires to the title of humanitarian.

Take that moment now. Put yourself under oath.

On Being Expat

We talked at the dead ashes of the cook fire.

“You heard the lion?”

“Ndio, Bwana.”

This, a politeness, was also a rudeness as we both knew for we had discussed the phrase, “Ndio, Bwana,” which is what the African says always to the White Man to get rid of him through agreement.

True At First Light (Hemingway)

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Do we “live like them?” It is a perennial question and debate within the global community of expatriate aid workers. It is a question that even the founders of AidSource debate among themselves. When we live in another country, as expats, how far do we go to try to live like local people? Do we live in the expat part of town, or do we live in a local neighborhood? Do we hire a housekeeper in the name of “supporting the local economy”, or do we insist on doing our own laundry and mopping in the name of “solidarity with the poor”? Where do we draw the lines, and why? Should there even be lines?

I’ll confess that I certainly spent my share of time as a younger, greener aid worker traipsing around the villages of rural Southeast Asia, trying to dress like a Cambodian farmer or take my som tam with as many green chilies as the residents of Ubonratchathani, somehow believing that these things made me “local.” There was a time when I ritualistically endured long local bus rides across the Mekong Delta, when I could have taken a company car (we had the budget for it), all for the sake of showing my “solidarity” or “oneness” with people who I would in all likelihood never ever see again. And oddly, but not uniquely, somehow also believing that doing these things made me “better” than the well-coiffed expats wearing white shirts, safe in their offices in Phnom Penh or Bangkok. I was practically Vietnamese/Cambodian/Thai (or so my local friends told me) and those others, but well-paid interlopers.

In the intervening years, though (and there are more of those intervening years than I care to acknowledge), I feel like I’ve come to understand better what it means to live and work in another place. In particular two things:

No one expects us to “be local” – And even if they did, we couldn’t. We very often place unreasonable burdens of expectation on ourselves while living in or visiting foreign places. Obviously we have to respect local culture and local laws, and obviously there are places where these have an effect on how we might dress, talk, eat, interact with others, and so on. But while of course we have to learn to be polite and dignified in other cultural contexts – maybe cover our heads, use correct personal pronouns, or reach into the food bowl with the proper hand – this is not at all the same thing as becoming local. Very often our staff or colleagues or neighbors in a place foreign to us will say things like, “Oh, now you’re practically UgandanBurmeseAustralianEcuadoran…”  But even if they say this (and there are few things expats cherish more than being told they’re “practically local”), we’re not. And they don’t expect us to be. More to the point, they expect us to be different. Because we are different.

This is the reality, no matter how much we like our local friends and their culture, no matter how well we speak another language, no matter how convincingly we dress in local clothes or how delicious we find local cuisine. We can develop deep, lasting friendships with local people (we might even date or marry one of them – I and the majority of my friends are in interracial/intercultural marriages). We can gain understanding and immense respect for local culture. We may even find particular aspects of local culture that we want to adopt permanently into our own lives and behavior.

But our attempts to “be local” are misguided. Rather, our emphasis needs to be on finding ways to live appropriately – in a manner that allows us to do what we have to do, but/and that doesn’t offend or offput those with whom we must work. I can’t say exactly what that means in every instance. It’s one of the things that we all have to figure out for ourselves. I personally believe that we as expats attach far more importance to things like what kind of house we live in or what kind of vehicle we ride to work in than do our local colleagues (they’re usually far more interested in whether or not we actually work and whether we treat them with respect and fairness).  But in any case, trying to “be local” essentially distracts us from our core purpose as expat aid workers and makes us look like fools to the real locals who know better.

We have to live simultaneously in multiple worlds. It’s very common to meet expats in the field who have become so immersed in all things local that they’ve essentially become less able or maybe even unable to work effectively with or in the “outside” world. Very often this is worn as a badge of honor, and it’s among the most frequently emulated behaviors by new aid workers. But it’s ultimately a mistake, and perhaps even a performance issue (depending on the person’s actual job). By simple virtue of the fact that we’re expats as well as the nature of our jobs, we have to simultaneously live and be functional in two or more separate worlds. In fact, I would argue that ability to successfully navigate multiple worlds simultaneously is one of the few things that expats, by direct virtue of their expat-ness, (potentially) bring to the table that actually adds real value in the aid/development enterprise.

It is important that we manage carefully the extent to which we abandon or ignore one in favor of the other. We do have to inhabit multiple worlds – a local world with its own customs, demands, needs; the NGO/aid world with its own language, politics, currencies and dynamics; and the world of our personal lives. Our families back home, with us in the field, or elsewhere, and the very real responsibilities and obligations that invariably come into play. (And it is the world of our families and personal lives that we most frequently underserve, almost always to our extreme detriment, although we usually do not recognize it until it’s too late.)

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This post originally appeared in the Work & Life section of AidSource. Find the original here.

How YOU would make aid better!

We want to thank those of you who took the time to churn out a few hundred words and go through the 5 or so mouse clicks necessary to add your thoughts to our collection of blog posts on how you would make aid better. For those new to the conversation, read the original call for posts here.

Altogether seven bloggers managed to get a post written and added to the collection by the deadline (see the whole collection here) with Jennifer Lentfer adding a post several days after the deadline (good thing no donor funding was on the line) and Wayan Vota sharing some predictably smart-aleck advice on our Facebook page.

mmullen gave us six suggestions for how to make aid better (we’d only asked for 3, so bonus for us!).  Read the whole post here.  All of his suggestions were good, but we particularly liked suggestion #5:

There are three things that dictate success of a project: a) what is in the proposal meaning the actual program design, b) the mechanism by which the decision is made about the destination of the funds and how the funds are given out, how quick or slow this process is, reporting and sign-off responsibilities, indirect, management lines, head office/donor location, transparency, and c) how committed and vested the implementor is to the project design. Stop fetishizing the first one and ignoring the second two. (Emphasis added)

Our good buddy and AidSource member Timo Luge reckons that it’s all about abolishing earmarking, strengthening coordination and reforming the security council (!). He expounds here. Of course all of those are awesome, but we found ourselves applauding the very first one:

I think it is ridiculous and against the intentions of most non-institutional donors, that some disasters are overfunded, while others barely have money at all. The problem, which many people don’t understand when donating money, is that money earmarked for disaster A cannot be used for disaster B, even if all needs in country A have been met. This leads to absurd situations where the affected population in some countries benefit from “aid deluxe” while beneficiaries in other countries get nothing.

Go Timo!

One of our very own bloggers and co-founder of AidSource, J., also gets in on the action here. Tales From the Hood might be closed, but J. is still with us:

It doesn’t matter if you or eventually will end up as a finance officer or an IT specialist or a marketer. It doesn’t matter if you immediately move back to DC and spend the rest of your career in life-saving InterAction meetings. It doesn’t matter if you just left a senior exec role in the for-profit sector in favor of ‘giving back’ in the NGO sector: If you’re in the aid world and you want to supervise other staff, exercise financial authority, fill some externally-facing representation role, or have final say in decisions over “this, not that”, “here, not there”, “these people, not those”, you have to have spent at least six months on the front lines (not in a nice regional office in Johannesburg or Singapore) interacting directly with the core business of the aid industry. You have to have put in six months dealing firsthand with both the chaos and uncertainly of the field, as well as the realities of decisions made over your head which run counter to the obvious from your point of view. Before you sit in a cubicle and direct others, you have to have proven yourself capable of doing the basic, unsexy grunt work of helping programs run.

Dominic Haslam of Sightsavers shares seven ideas, and it’s a good thing because our favorite comes in at his #4:

INGOs should treat development resources as belonging to the poor, not to themselves. If you can’t spend it properly and with quality outcomes (or you don’t know whether it’s working or not and aren’t trying to find out), either don’t raise it or give it to someone who can.

We’re just saying.

AidSource member extraordinaire, Zehra Rizvi takes it to the limit one more time (here) and hits us with her best shot right out of the gate with her first (and in our opinion best) piece of advice: Get HR right. In her own words:

If you don’t meet qualifications or do a bad job, you should be fired.  We fret so much about firing people.  But seriously, if you suck at your job, why should you be hired again?  In line with this is of course, that organizations should be training their people better. Train people seriously.  Look at what their real gaps are and put them in situations where they CAN succeed.  Too often we just stick people in positions since the position is empty and it needs a body in there.  That is SO irresponsible. I could go on about this forever and people are looking at certification in aid work now but I still think there are some real gaps there.

The biggest gap for me and the question I feel like no one wants to touch is:  Not everyone is suitable to do this work.  Spare that person and let them know that.  Accountants make a lot of money but I’m not suitable to be one so therefore, I am not one.  And if someone is doing aid work, support them as much as possible to succeed.  We tend to be the least humanitarian to ourselves when doing this work.

Our mate over at WhyDev.org and AidSource group facipulator, Weh Yeoh, has a really good post on the WhyDev blog. Rather than try to copy/paste the entire thing, we’ll leave you with his first and best tidbit. Simply:

Let’s make aid and development truly about “beneficiaries”, once and for all.

Imagine!

And finally the fabulous Soledad Muniz weighs in here. It seems to us that her first and third recommendations (“Listen…” and “Learn…”, respectively) really resonate with each other in all the right ways.

I’m quite shocked to see the difference between the theory in participation and empowerment, the discourses written in the ivory towers, and the real thing happening in the ground. I’d love to see an aid & development sector that listen to those who know best: the main actors of their own development. Those to whom we serve really know their problems. They also most of the times know the solutions. So if a project would start by listening, then engage in a continuous conversation while implementing, to finish listening again (and not just measuring ROI like if we are producing candy), the world would be a much nicer place.

We could stand to see the world be a much nicer place, too.

And with that our call for posts on how to make aid better is a wrap. This doesn’t mean that you have to stop writing, though. If you want to share your thoughts on how to make aid better, go ahead and write your post. Add a comment to the thread below this post with the link to your post. We’ll tweet and FB the best ones!

Gender Based Violence and Livelihoods – How do we do better?

Yes, we know we’ve been delinquent about blogging here. We’ll publish a roundup of your posts about how to make aid better within a few days. First, however, we’d like to announce another blog link-up. This time on the topic of Gender Based Violence (GBV) in the context of livelihoods.

We’re especially pleased to host this blogosphere-wide meeting of the minds along with the Women’s Refugee Commission.

AidSource member Zehra Rizvi explains:

Do the economic empowerment programmes you design take into account risk that you could possibly be causing the women participating?

The Women’s Refugee Commission is raising awareness on a piece of work we’ve done on the intersection of Gender Based Violence and Livelihoods.  Do your livelihood programmes cause more harm than the intended outcome of ‘good’—i.e: empowerment and protection?

We decided to link up with AidSource to have a blogger series that featured not just our comms people and social media experts (though we LOVE them!), but a series that featured YOU.  We’ve asked some bloggers, journalists, practitioners to blog about this issue for us by taking a look at the tools we’ve produced but we would love to hear your perspective on the issue.  We asked them to look at our 2009 report: Peril or Protection: The Link between Livelihoods and Gender-based Violence in Displacement Settings which was followed by the guidance manual Preventing Gender-based Violence, Building Livelihoods, and an e-learning course providing in-depth instruction on how to make work safe.

We also had an hour long interactive webinar on the 25th of July 2012 on the issue with Dale Buscher of the WRC and Mendy Marsh of UNICEF which over 350 signed up for from all over the world:

Take a look. Take a listen… and then tell us.

What do YOU think? 

Anyone can be a part of this blogger series. In addition to being linked both here on AidSpeak and inside AidSource,  WRC will also link to the posts on their website.

Here’s how it all works:

1)       Write an original post on your blog about any aspect on the intersection of GBV and livelihoods. Some potential ways to think about the issue are listed below. Publish your post.

[Extra credit: publish first on your AidSource profile blog (you're a member of AidSource, right?). Extra-extra credit: publish only on your AidSource blog!  Extra extra extra credit:  talk about the WRC materials! ]

2) Click the goofy lizard icon at the bottom of this post, follow a few prompts, and add the link to your post to the collection. Takes two minutes, max.

 3) Read posts by others, comment, debate, get your AidSource member friends to write posts, tweet famous aid pundits to persuade them to post, etc. (Inside AidSource, you can get things rolling in the Livelihoods group or by adding a blog post.)

4) This collection closes on Oct 15th which is when our campaign ends on raising awareness on the issue.  We will be having a photo contest as well so be sure to keep checking the WRC campaign page .

We welcome ALL perspectives on how to make #SafeLivelihoods for women.  Some potential questions to think about…

- Would you change or add anything to the WRC safety mapping tool?  (We really want to know…we love feedback and the tools are meant for YOU to use!)

- Have you used livelihoods as a tool for protection?  How has it worked out?

- Have you seen livelihood programmes cause more harm than good and how would you do it differently now?
The WRC recommends that men be involved in GBV and livelihood programming as part of minimizing risk to women—what do you think the best way is to do this?

- A key gap noted in the WRC research was on M&E for protection outcomes for women in livelihoods programming.  Do you have good practice to share or how would you go about ensuring this happens?

- What organizational capacity needs to be in place?  WRC recommends multi year funding, the hiring of GBV specialists and the mentoring of local partners—what else do you think we need?

Anything else that comes into mind once you look at the research, guidance, webinar and course?

You can email Zehra (ZehraR@wrcommission.org, or inside AidSource using the built-in email function), Senior Programme Officer for Livelihoods at the Women’s Refugee Commission for more details.

Happy blogging!



How would *you* make aid better?

How would you make aid better?

We all love to whinge and moan about how bad things are in aid. The big INGOs are bureaucratic money pits. Little LNGOs have low capacity and aren’t accountable. Expats ride around disaster zones in white Landcruisers. Too many journalists. Too few journalists. Aid workers are cynical. Aid is an instrument of foreign policy for wealthy Western countries. Aid organizations do not put enough sit-reps up on their websites… and on and on.

But let’s say that you had the ability to make changes. Real, lasting changes.

Let’s imagine that you could make three changes to the state of things in the aid industry. Forget practicality and reality, press ‘pause’ on good participatory process for just a moment, and just imagine that you could make three decisions or call for three changes and those changes would be followed through, applied across the industry. “Enforced”, if you will.

What changes would you make?

Would you put industry-wide regulation in place? Would you localize all field operations? Would you revamp aid marketing? Is there a particular HRI-affiliate you’d ban from practice? Enforce total transparency? Get rid of the UN? Force expats to take local transport to coordination meetings? What?

so many ways to make aid better

This is your big chance to sound off with your ideas. Here’s how it works:

1) Write an original post on your blog about how you’d make aid better. Give us a list of three, specific decisions or changes you’d make to the whole aid industry (relief, development, the UN system, institutional donors… all of it). Make it as practical or as pie-in-the-sky as you like. Take it as seriously or be as satirical as you like. Publish your post.

[Extra credit: publish first on your AidSource profile blog (you're a member of AidSource, right?). Extra-extra credit: publish only on your AidSource blog!]

2) Click the goofy lizard icon, follow a few prompts, and add the link to your post to the collection. Takes two minutes, max.



 3) Read posts by others, comment, debate, get your AidSource member friends to write posts, tweet famous aid pundits to persuade them to post, etc.

4) This collection closes on August 1, 2012. We’ll publish a round-up and comments of our own soon after August 1.

Happy making aid better!

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